{"product_id":"123123shipping-protection","title":"Shipping Protection","description":"\u003cstyle\u003e\n  .urexion-policy {\n    width: 100%;\n    color: inherit;\n  }\n\n  .urexion-policy h1,\n  .urexion-policy h2,\n  .urexion-policy h3 {\n    line-height: 1.3;\n  }\n\n  .urexion-policy h2 {\n    margin: 32px 0 16px;\n  }\n\n  .urexion-policy h3 {\n    margin: 26px 0 12px;\n  }\n\n  .urexion-policy p {\n    margin: 0 0 16px;\n    line-height: 1.7;\n  }\n\n  .urexion-policy ul {\n    display: block;\n    margin: 12px 0 20px;\n    padding-left: 24px;\n    list-style: disc outside;\n  }\n\n  .urexion-policy li {\n    display: list-item;\n    margin: 0 0 12px;\n    padding-left: 4px;\n    line-height: 1.7;\n  }\n\n  .urexion-policy li::marker {\n    font-size: 0.9em;\n  }\n\n  .urexion-policy a {\n    color: inherit;\n    text-decoration: underline;\n  }\n\n  @media screen and (max-width: 749px) {\n    .urexion-policy ul {\n      padding-left: 21px;\n    }\n\n    .urexion-policy li {\n      padding-left: 2px;\n    }\n  }\n\u003c\/style\u003e\n\u003cdiv class=\"urexion-policy\"\u003e\n\u003ch1\u003eAbout Our Optional Shipping Protection\u003c\/h1\u003e\n\u003cp\u003eUrexion Picks offers customers the option to purchase Shipping Protection during checkout for an additional \u003cstrong\u003eUSD $3.99 per order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThis service is completely voluntary and is designed to provide additional reassurance when an order is lost, damaged, or stolen while being transported by the shipping carrier.\u003c\/p\u003e\n\u003ch2\u003eShipping Protection\u003c\/h2\u003e\n\u003ch3\u003eWhen Protection Starts and Ends\u003c\/h3\u003e\n\u003cp\u003eShipping Protection becomes active when your package leaves our fulfillment center.\u003c\/p\u003e\n\u003cp\u003eCoverage remains in effect while the shipment is in transit and automatically ends once the carrier successfully delivers the package to the shipping address entered during checkout.\u003c\/p\u003e\n\u003ch3\u003eIncidents Eligible for Coverage\u003c\/h3\u003e\n\u003cp\u003eShipping Protection applies only to qualifying incidents that occur while the order is in transit.\u003c\/p\u003e\n\u003cp\u003eCovered situations include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePackage Loss:\u003c\/strong\u003e An order may be considered lost when the shipping carrier confirms that it cannot be located or when the tracking information has shown no new activity for more than \u003cstrong\u003e15 business days\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Coverage may apply when products arrive broken, damaged, or unusable because they were mishandled by the shipping carrier during transportation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTheft Before Delivery:\u003c\/strong\u003e A shipment may qualify when it is intercepted or stolen while in transit and before it reaches the final delivery address.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSituations Not Covered\u003c\/h3\u003e\n\u003cp\u003eShipping Protection does not apply under the following circumstances:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe shipping address submitted by the customer was incorrect, incomplete, or otherwise undeliverable.\u003c\/li\u003e\n\u003cli\u003eThe carrier’s tracking records show that the package was successfully delivered, but the package cannot be found afterward.\u003c\/li\u003e\n\u003cli\u003eThe package was stolen from a porch, doorstep, lobby, mailroom, or another location after confirmed delivery.\u003c\/li\u003e\n\u003cli\u003eThe package was left unattended and disappeared after the carrier completed delivery.\u003c\/li\u003e\n\u003cli\u003eDelivery was delayed because of customs inspections, customs holds, import procedures, or local clearance requirements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eShipping Protection only covers eligible incidents occurring before confirmed delivery. It does not provide coverage for “porch piracy” or other losses that happen after a shipment has been marked as delivered.\u003c\/p\u003e\n\u003ch3\u003eHow to Submit a Claim\u003c\/h3\u003e\n\u003cp\u003eCustomers must contact our support team within \u003cstrong\u003e7 days of the scheduled delivery date\u003c\/strong\u003e to request assistance under Shipping Protection.\u003c\/p\u003e\n\u003cp\u003eWhen submitting a claim, please provide:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYour order number\u003c\/li\u003e\n\u003cli\u003eA description of the problem\u003c\/li\u003e\n\u003cli\u003eClear photographs of the exterior packaging\u003c\/li\u003e\n\u003cli\u003eClear photographs showing the condition of the damaged products and package contents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor suspected theft or loss during transit, customers must also provide either confirmation from the carrier or a formal carrier inquiry case number.\u003c\/p\u003e\n\u003cp\u003eClaims that do not include the required information or are submitted outside the stated timeframe may not qualify for coverage.\u003c\/p\u003e\n\u003ch3\u003eClaim Review and Resolution\u003c\/h3\u003e\n\u003cp\u003eEvery claim will be reviewed using the order information, carrier records, tracking history, photographs, and any other supporting evidence provided by the customer.\u003c\/p\u003e\n\u003cp\u003eIf a claim is verified and approved, Urexion Picks may provide one of the following remedies at its discretion:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eReplacement:\u003c\/strong\u003e A replacement item will be sent to the customer without an additional product or shipping charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRefund:\u003c\/strong\u003e A full refund will be issued for the purchase price of the qualifying lost or damaged items. The \u003cstrong\u003e USD $3.99 Shipping Protection fee is excluded from the refund. \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eApproval of a claim does not guarantee that a specific remedy will be selected. Urexion Picks will determine whether a refund or replacement is the appropriate resolution.\u003c\/p\u003e\n\u003ch3\u003eShipping Protection Fee and Customer Selection\u003c\/h3\u003e\n\u003cp\u003eShipping Protection costs \u003cstrong\u003eUSD $3.99 per order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThe service is optional and is \u003cstrong\u003enot automatically pre-selected\u003c\/strong\u003e. Customers who want this protection must manually select the Shipping Protection option during checkout.\u003c\/p\u003e\n\u003cp\u003eOnce an order has been dispatched, the Shipping Protection fee is non-refundable because coverage has already begun and the service is considered to have been provided.\u003c\/p\u003e\n\u003ch3\u003eLimitation of Liability\u003c\/h3\u003e\n\u003cp\u003eOur maximum responsibility under Shipping Protection is limited to the actual purchase price paid for the qualifying lost or damaged products.\u003c\/p\u003e\n\u003cp\u003eShipping Protection does not cover indirect, incidental, special, or consequential losses arising from a delayed, damaged, stolen, or missing shipment.\u003c\/p\u003e\n\u003ch2\u003eOptional Tipping Policy\u003c\/h2\u003e\n\u003cp\u003eAny tipping option displayed during checkout is entirely voluntary. Customers are not required to leave a tip to complete a purchase.\u003c\/p\u003e\n\u003cp\u003eChoosing not to provide a tip will not affect:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe price or availability of purchased products\u003c\/li\u003e\n\u003cli\u003eOrder processing or fulfillment\u003c\/li\u003e\n\u003cli\u003eCustomer service\u003c\/li\u003e\n\u003cli\u003eShipping speed\u003c\/li\u003e\n\u003cli\u003eClaim eligibility or claim review\u003c\/li\u003e\n\u003cli\u003eEligibility for Shipping Protection\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCustomers may review, change, or remove the selected tip amount before submitting payment.\u003c\/p\u003e\n\u003cp\u003eTips are separate from the \u003cstrong\u003eUSD $3.99 Shipping Protection fee\u003c\/strong\u003e. A tip does not purchase shipping coverage, expedited delivery, priority claim approval, or any other additional service.\u003c\/p\u003e\n\u003cp\u003eOnce an order has been submitted and payment has been completed, voluntarily provided tips are non-refundable unless a refund is required by applicable law.\u003c\/p\u003e\n\u003ch2\u003eContact Urexion Picks\u003c\/h2\u003e\n\u003cp\u003eFor questions about Shipping Protection, tipping, or an existing claim, please contact us:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eText\/SMS or Call:\u003c\/strong\u003e +1 (424) 800-8712\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:support@urexionpicks.com\"\u003e support@urexionpicks.com \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003ePlease include your order number when contacting us about an existing purchase or Shipping Protection claim.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Shipping Protection","offers":[{"title":"Default Title","offer_id":46911254593734,"sku":"shippingprotection","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/9424\/8134\/files\/images_1.jpg?v=1744352169","url":"https:\/\/urexionpicks.com\/products\/123123shipping-protection","provider":"Urexionpicks","version":"1.0","type":"link"}